I am booked on the kenya to cape tour that starts on july the 4th 2007 , but i am at the hotel that i double checked was the meeting place , the silver springs , and they know nothing of a tour meeting here , they did not have my extra days booked here , so now i am in a hotel room panicing about this tour . were is this tour meeting , why do i have wrong info even after double checking everything ,
call me i am at the silver springs hotel room 1901
HELP
Re: HELP
Hi jaymmzzs,
Thanks for your message and sorry to hear about the problems you have encountered at the start of your journey.
We have spoken recently to your girlfriend over the phone and are waiting to hear back from our contacts in East Africa. Please do not be concerned; the tour will not leave without you and you are at the right hotel!
The hotel are not aware at this stage of the meeting place for your tour in a couple of days time and the tour leader will inform them of the details closer to departure; they should however have confirmation of your reservation and we apologise for that.
Somebody is chasing this up with the hotel as I type and everything should be clearer by later on today. There is however nothing to worry about, your tour is going ahead as scheduled and you are in the right place.
Please let me know if I can be of any further assistance in the meantime.
Regards,
Brendan
Re: HELP
Hi
Thanks .
I feel a little better now.