Sameer's Rajasthan - Guaranteed status


MAB225
MAB225's picture
User offline. Last seen 1 year 7 weeks ago. Offline
Joined: 18/08/2006
Posts: 91

Several days ago the HTSR availability showed that this trip for November 2009 was "guaranteed".

As a result, I informed our travel agent to look into booking the pre- and post- nights in Delhi for this trip and received confirmation from my employer for time off to take this trip.

At the moment, this availability of "guaranteed" is no longer showing.

Would you please let me know the status as there are three of us wanting to take this trip. Many thanks.

Kelly Meekings ...
Kelly Meekings - Imaginative Traveller Support Team's picture
User offline. Last seen 3 years 21 weeks ago. Offline
Joined: 01/05/2008
Posts: 327

Sameer's Rajasthan 03 Nov 2009

Hi MAB225,

Thank you for your post. I've checked into this and there are 7 of you on the tour, so I am pleased to tell you the tour is guaranteed!

After checking with the web team as to why it's not showing as guaranteed on the site I've learned this is to do with the set up of the website "behind the scenes" and the number of spaces there needs to be remaining on the tour for it to be triggered as "guaranteed". There must have been an extra person holding a provisional space when you last looked, which has since been released.

However please don't worry, the tour is guaranteed and we are now looking into manually marking this one as such for other travellers' reference.

Best wishes,
Kelly

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