Privacy and Legal
The web site you have entered is operated on behalf of Imaginative Traveller, a part of The TUI Travel PLC group of Companies.
Imaginative Traveller is committed to protecting your personal data. This Privacy Policy outlines the type of information that is collected by Imaginative Traveller on this web site and how we may use it. This Policy also tells you what to do if you do not want your personal information (such as your name and address) collected when you visit our web site and how you can change information you have already provided to
us.
Your Consent to This Privacy Policy
By using our web site you signify that you agree with the terms of our Privacy Policy as posted in this area of the site.
Personal Information
As used in this Privacy Policy, ‘Personal Information’ means personally identifiable information such as your name,
street address, telephone number, credit card information and e-mail address.
When you provide us with Personal Information, you are authorising us to use that information in accordance with
the terms of this Privacy Policy. This includes your right to limit our use of
the Personal Information as described in this Policy and to request access to
the Personal Information we have collected in this site.
How We Use Your Information
When you supply Personal Information to
this web site, we will use it for the express purpose for which it was
collected (e.g. to send you a brochure or process your booking). It may also be
used by us to send you information and/or offers about our holidays which we
believe may be of interest to you, unless you have ticked the relevant box to
indicate that you do not wish to receive such information.
On-line Booking Form
We need your e-mail address in order to
send you a confirmation of your booking. Yo will receive e-mail
newsletters from us about once a month containing information about new trips,
special offers, late availability etc, unless you tick our opt out box. Each e-mail newsletter contains an ‘unsubscribe’ function so that you can
easily be removed from the mailing list if you change your mind.
We collect your credit card number and
expiration date in order to take payment for your booking.
We collect telephone numbers so that if we
need to discuss any details concerning your booking, we can do so. Also, we
sometimes follow up postal requests with a phone call to make sure you have
received the information that you requested.
Brochure Requests
We collect details such as your name and
address and email address in order to send you the brochure/s and/or
dossiers you request. Your details will also be added to our mailing list
unless you untick the box to indicate that you do not wish to receive further communication from us (such as newsletters and details of special offers). We
may on occasion use your telephone number to follow up requests for information
to make sure you have received the information that you requested.
Contact Us
If you send us an e-mail from this area of
the site (to online@imtrav.net or via the comments page), your e-mail
address will be used in order to respond to your query and added to our
database.
Job Applications (in the ‘Work for Us’
section).
There is a section of the website where you
can apply for a job with Imaginative Traveller. Any personal information you
e-mail to us will be used for recruitment purposes only; it may be shared with
other companies in the TUI Travel PLC group of but not with any other
companies.
Cookies
You may have heard of ‘cookies’ which are
small text files that our site may send to your hard drive while you are logged
on to it. Imaginative Traveller may use cookies t collect information during
your visit to our web site, such as the particular site areas you visit and
which country you are in. We collect this information to better tailor our site
and our products to your interests and needs. Cookies are never used to collect information of a private nature, such as credit card details.
Security of Information
We take all reasonable precautions to keep
your Personal Information secure. All personally identifiable information is
subject to restricted access to prevent unauthorised access, modification or
misuse.
Who to Contact
Please email Louisa Doggett louisadoggett@imtrav.net or write to us at Imaginative Traveller, 1 Betts Ave, Martlesham Heath, Ipswich, IP5 3RH. You can also call us
at 01473 636066 if you have any comments or
questions about this Privacy Policy or would like to correct or update your
Personal Information or remove yourself from our postal or electronic mailing
lists.



